Solid on fees and top-ups, shaky on the issuer behind it

Updated October 2026

Licensed

Available in US

Fast payouts

18+ Only

The Exodus Card is a debit card that spends the crypto sitting in your Exodus wallet, and on paper it does the basic job well: the free tier costs nothing, deposits are free, the app is rated well, and the list of supported countries is long. What holds it back is not the card. It is everything around the card — an issuer that reportedly cannot sign up new European customers, a workforce cut, a metal card that is still on a waitlist, and a card that does not accept a PIN. That combination puts it at 6.8 out of 10.

The conditions described here are current as of October 28, 2026.

Who should read this: anyone who already keeps crypto in an Exodus wallet and wants to spend it at ordinary shops, in Europe or Latin America, without signing up for an exchange account first. Who can skip it: anyone whose main requirement is a card that reliably works at every terminal abroad, or anyone who wants to hold funds with someone else rather than keep their own keys.

Verdict

The score is 6.8 / 10. Read that as a “good product, uncertain footing” rather than a bad card. The two ends of the range tell the story: top-up options score 9 out of 10, and the audience it fits is narrow and specific, while reliability and complaints sit at 5.

Two numbers deserve a note of caution before anything else. The first is that the Trustpilot score is for Exodus the wallet company, not for the card specifically. The complaint themes that do appear there — blocked transactions, high fees, unresponsive support — are wallet complaints. No card-specific complaint threads or Reddit results turned up in what I looked at. So the 4 out of 5 is a floor on confidence, not a verdict on the card.

The second is the issuer story, and it is the reason the reliability mark is a 5 rather than a 7. Exodus Movement completed its acquisition of Monavate Holdings and Baanx on 1 May 2026. The shares were acquired from receivers after a W3C loan default, with $175M announced in November 2025. Q2 2026 results mention a 25% workforce cut. The CEO reportedly said Monavate cannot issue cards for new European clients, in the context of a Bank of Lithuania inspection of Monavate UAB in late 2025. A newer help article adds that new US card issuance is not open. None of that means your existing card stops working tomorrow. All of it means this is not a moment to move your whole spending onto it.

What the card is good at: cheap and flexible funding, a free entry tier, and spending straight from a self-custody wallet without moving money to an exchange. What it is bad at: relying on it as your only card, in a country where you are a new applicant rather than an existing user, or in a shop that insists on a PIN.

Will they give you the card?

They will, in most of the supported countries — but not everywhere, and the list is long enough that you should check before you plan around it. Exodus Pay works in most jurisdictions, but the Exodus Card itself is supported only in the countries listed below.

• Andorra, Argentina, Austria, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria
• Canada, Colombia, Croatia, Cyprus, Denmark
• Finland, France, Germany, Gibraltar, Greece, Guatemala, Hungary
• Iceland, Ireland, Isle of Man, Italy, Jersey
• Liechtenstein, Lithuania, Luxembourg, Malta, Mexico
• Netherlands, Niger, Norway
• Poland, Portugal, Romania
• Slovakia, Slovenia, Spain, Sweden, Switzerland
• USA, excluding Vermont; Uruguay

That is the list the card’s own pages give. Two things are worth flagging honestly. First, the card’s public pages do not state whether nationality matters separately from residence — say the word “citizenship rule” and the pages are silent. In this category that silence is not reassuring; screening is commonly applied to citizenship and country of birth as well as address, so if you are not a resident of one of the countries above, do not assume a residence there helps. Second, note the geography: it is heavy on Europe and Latin America, and the reader profile the card fits best is exactly that — Exodus wallet users in Europe and Latin America.

The card is a debit card, not a credit card, usable wherever Mastercard is accepted. There is a virtual card and a physical Metal card. The programme manager is Baanx, per the EU and UK terms.

There is one specific complication for Americans: new US card issuance is not open, according to the newer help article. If you are in the USA and reading this hoping to sign up, that is the fact to take away. Existing cardholders are a different story from new applicants, and the pages do not draw that line further than that.

How to get it

Identity verification is required for the card, for cash deposits, and for redeeming points. There is no way around it, and any card that advertises otherwise is telling you something it should not.

The sequence as the card describes it:

1. You need a phone number that receives a code by WhatsApp or SMS.
2. Then email verification.
3. Then an ID check in the app.

Former Spend Card users migrate without re-verification. If you are one of those, that is the smoothest path in.

What the card’s public pages do not state: the verification levels, how long each takes, or the specific reasons a check gets rejected. That is a real gap. If your situation is complicated — an ID issued in one country while you live in another, a name that does not match your documents character for character — you are walking into it without knowing the failure modes. Ask support before you upload anything.

On delivery: the Metal card is expected to arrive 6–8 weeks after purchase, and there is a waitlist for it. Replacement of a Free-tier physical card is listed as not applicable; a Metal replacement costs $99. A virtual card is available alongside, which is the realistic option for anyone who wants to start spending before a plastic card turns up in the post. The delivery country list is the same supported-country list above.

I would not dwell on this, but for completeness: what the physical card is technically made of, and whether it is Mastercard-based, is not stated on the pages I could reach — the older Spend Card was described as virtual and Mastercard-based. The current card is usable wherever Mastercard is accepted, which tells you the network but not the hardware.

Fees: what it really costs

Here is the honest shape of it. The free tier has no annual fee, deposits are free, and the two fees you will actually meet are a 1% cross-border charge on Free and a 2% ATM fee. Everything else is either not stated or conditional.

Now three everyday payments, so you can see which line of the table actually bites.

Coffee at a corner shop in your own country. You are in the country your card was issued in, spending in that country’s currency. No cross-border charge, no ATM fee, no conversion markup. This is the free tier working exactly as it should, and it is why the cost mark is a 7 rather than a 5.

A subscription billed in dollars while you live in the euro area. The purchase is converted from USD at the network and payment processor rate at the time of purchase — and the card’s pages do not state what that costs you. This is the line to interrogate before you sign up for anything recurring. A monthly service that looks like $9 can be $11 because of the spread between the two rates, and no figure is published to tell you which side of the line you land on. There is a further wrinkle in the older terms: stablecoins held in a currency that is not that of the cardholder or the merchant are charged 0.5%.

Withdrawing cash at an airport ATM abroad. On the Free tier that is 1% for the cross-border use plus 2% for the withdrawal, and the ATM’s own operator may add a third fee on top. On Metal the cross-border fee disappears under fair usage, but you are still at 2% once you pass $1,200 a month. If cash is a big part of how you spend, this is where the Metal tier starts to make arithmetic sense — $199 a year is a lot to pay, but not if you are pulling thousands through airport machines.

One more cost, and it is easy to miss: there is no ATM fee exemption at all on Free, and other cryptocurrencies such as wETH carry a 0.875% fee, while DeFi and yield tokens are free up to $1,200 a month and then 0.5%. Network gas is small and variable, typically $0.01.

How to top it up

This is the strongest part of the card, and it is why top-up options score 9 out of 10. Deposits are free with no minimum balance, and you can fund from two directions: crypto or ordinary money.

From crypto. The card draws on the Exodus Pay balance on Solana, in this order: USDT, then USDC, then XO Cash — and a purchase must be covered by a single asset, which is worth understanding before you assume a mixed balance works as one pot. You can deposit:

• USDC on Solana, Ethereum, Arbitrum One, Base, BNB Smart Chain, Polygon
• USDT on Arbitrum One, Solana, Ethereum, BNB Smart Chain, Polygon

Deposit fee: none. No minimum balance.

From ordinary money. A debit card and Apple Pay on iOS are both described as ways to add money. What you pay for those is not stated on the pages I could reach, and that is a genuine gap for anyone who will top up from a bank balance rather than from crypto they already hold. Check the in-app fee display before you commit to a monthly top-up route.

Two things to be careful about with crypto deposits. The first is network: send on a network the card does not support, or to an address belonging to another network, and the funds can be lost or need manual support recovery with no guarantee. Transfers are irreversible by nature. The second is the fee schedule for assets other than the plain stablecoins above — other cryptocurrencies at 0.875%, DeFi and yield tokens free to $1,000… correction: free up to $1,200 a month and then 0.5%, and a stablecoin in a currency that is not that of the cardholder or merchant at 0.5%. Gas is small and variable, typically $0.01.

Withdrawing. There is nothing to withdraw, and that is not a gap — it is the design. This is a self-custody model: your funds stay in the linked wallet, and the card spends from there. If you close the Card Account, you may request a check of the Card Account balance, for a fee. Refunds from merchants are credited to the Card Account and may be unavailable for up to five days.

Paying with it every day

Here the card gets more ordinary than its marketing suggests. It is a debit card. You tap, you insert, you pay, and the crypto converts behind the scenes. The virtual card is instant and works anywhere Mastercard is accepted, which makes it the one you will actually use in the first weeks.

The frictions are specific, and you should know them before they surprise you:

• No PIN. The card does not currently support a PIN. At terminals that ask for one, you may be able to confirm without it. That is fine in many places and a dead end in others — unattended terminals, some parking meters and a meaningful slice of older point-of-sale hardware still require it. This is the single biggest everyday-use limitation and the main reason everyday use scored a 6.
• Apple Pay is for topping up. It is described for adding money on iOS. Which wallets work for *paying* with the card is not stated. That is not the same as “Apple Pay works for payments” — the card’s own description of it is about funding.
• Rewards are narrow and recent. From 1 July 2026, card holders in Argentina, Brazil, Mexico, Colombia and Uruguay can pay DGO and SKY+ subscriptions. New customers in those countries could get a 25% cashback offer subject to terms. The general cashback rate is not stated.
• Cashback on Metal is 3% on the first $10,000 spent per year, then 1%. Note that the rewards programme may be paused or terminated under the card’s Schedule C. A benefits programme written down as pausable is a benefit, not a promise.
• The app rates 4.6 out of 5 on the App Store from 38K ratings, read on 2026-10-20, for iPhone, iPad and Vision. I did not read the Google Play rating.

One thing you can control and should set up: the card terms describe self-custody, with you setting a spending limit, freezing the card in the dashboard, and adding or removing wallets. Report a lost or stolen card immediately. On that same theme — the terms describe self-custody, but the custody wording on the newer Exodus Pay balance is not stated, so treat the older self-custody language as the guide and confirm the current position yourself.

What can go wrong

The worst outcomes are not card fraud. They are operational.

Your purchase is refunded as credit, not as crypto. The terms say refunds are credited to the Card Account and may be unavailable for up to five days. If your Card Account is closed or awkward to access, that is money sitting somewhere you cannot immediately spend. Chargeback time frames are not stated.

Liability for unauthorised transactions is capped at the face amount plus fees. That is a limit, not a refund, and you should read it as the ceiling on what you can recover rather than what you will get.

Disputes go to arbitration under Delaware law, with a class waiver. If you have a problem with the programme manager, you are agreeing to arbitrate rather than go to court, and you give up the option of joining a class. For a $30 dinner this is absurd to think about; it is still the term you are agreeing to.

The issuer is in a hard year. Both Monavate Ltd and Baanx were acquired by Exodus Movement on 1 May 2026, from receivers after a W3C loan default, with $175M announced in November 2025. Q2 2026 results mention a 25% workforce cut. The CEO reportedly said Monavate cannot issue cards for new European clients, following a Bank of Lithuania inspection of Monavate UAB in late 2025. Card programmes do close — Visa ended its agreements with FTX on 13 November 2022 and the FTX US debit card was wound down; WaveCrest, a Visa issuer that supplied several crypto card brands, was suspended by Visa in Europe in 2018, closing all its Visa programmes. In both cases users got notice, spending stopped, and balances had to be withdrawn.

A declined payment can hold your funds for days. Declined authorisations may leave a hold that can remain for several days, typically up to seven. Combined with a card that spends a single asset per purchase and a 9,500 USD global daily limit, this is worth planning cash around.

Trustpilot reads about 4 out of 5 from roughly 4,380 reviews, with the company replying to 93% of negative reviews. One review describes a debit card validation failure that was fixed after escalation. The negative themes are wallet-side: blocked transactions, high fees, unresponsive support. Unofficial reading, not confirmed by the card.

Shops may decline the card. Address verification is mainly offered in the US, Canada and the UK and is generally unavailable for foreign-issued cards, which can cause declines. Some merchants decline prepaid or foreign-issued cards because the issuer lookup reveals the card type and issuing country. That is not a fault in the card; it is how card acceptance works.

Two smaller risks that sit under everything above. Crypto transfers are irreversible, so a deposit on the wrong network can be gone. And stablecoins are not censorship-proof — Tether says it disables tokens in wallets on the OFAC sanctions list and has frozen funds tied to illicit activity.

Support contacts, if you need one: the card terms give [email protected] for Metal and replacement matters, the issuer Monavate at [email protected], and a toll-free number printed on the back of the card.

What to take instead

Three alternatives came up in the same category, and they are worth setting next to Exodus because each solves a different part of the problem Exodus has.

MetaMask (7.1 / 10) scores higher, and it is the closest comparison: also Monavate-issued, also Mastercard, also spending from your own wallet, also free virtual with Metal at $199 a year. That means you inherit the same issuer risk. What differs: sign-up is open in 45 listed countries and territories — Andorra, Argentina, Brazil, Canada, Mexico, Germany, France, Spain, Uruguay among them — with proof of residency required, and other regions on a waitlist; ineligible regions limit sign-ups but not spending. US and UK sign-ups are temporarily closed per the FAQ. Cashback is 1% on Virtual, and 3% on Metal limited by footnote to the first $10,000 spent then 1%, paid in mUSD. Fees are described only as a “minimal fee for each transaction” with no MetaMask fees, and no foreign transaction fee using the Mastercard rate — the amount is not stated on the pages read. It is worth a look if Exodus’s country list does not include you.

KAST (6.1 / 10) is the one to consider if you want Visa and a much clearer fee schedule. Stablecoin top-up 0%, USD spend 0%, transaction fee 0%, Apple and Google Pay 0%. The cost is a non-USD FX fee of 0.5%–1.75% depending on where you live, where you spend and which card programme, plus 0.10 USD on non-USD transactions under 25 USD and 0.50 USD for a declined transaction with insufficient balance. Cashback is 1.5% to 2,000 USD a month on Standard, 2% to 10,000 on Premium, 3% to 40,000 on Private. Its gating is strictness: the country list is shown at KYC but not published, and holding an ID from a restricted region can make you ineligible even while living in a supported country; a VPN does not bypass this. Standard also carries a 40 USD delivery fee on the physical card, and a 1 USD inactivity fee after 12 months.

TokenPocket (5.8 / 10) is the weakest of the four on this evidence. It splits by network and region — Visa for European countries and territories such as Germany, France, Spain and Switzerland; Mastercard for Australia, Canada, Hong Kong, Japan, Taiwan, New Zealand, Singapore, South Korea and the UK, with the Americas planned for Q2 2025 — runs on Arbitrum, and charges a 1% fee on crypto deposits, refundable later through rewards and reduced transaction fees. Balances sit in EUR24 and USD24. Fiat24 cards are virtual; no physical card is mentioned.

My honest ranking for a reader deciding today: if you are in a supported Exodus country and already hold funds there, the Exodus card is usable and cheap, and the free tier costs nothing to try. If the issuer story makes you uncomfortable, MetaMask is the closest thing on this list with a higher score — though the shared issuer means the discomfort transfers. If you want the clearest fee sheet and can pass its KYC, KAST.

Who I would recommend it to

Three groups, in order.

People who already keep crypto in an Exodus wallet in Europe or Latin America. You are in a supported country, you have USDT or USDC on a network the card accepts, and you want to spend it without opening an exchange account. Free tier, free deposits, self-custody, no foreign-exchange theatrics at home. That is a genuinely good fit and the card does this well.

People who want to test a crypto card without spending money first. The free tier is $0 a year, the virtual card is instant, and deposits carry no fee. The downside is capped at the time and fees you would have spent anyway — with the cross-border 1% and ATM 2% in mind, so mostly use it at home first.

People who treat a crypto balance as a savings account and want a physical card in the post. Here the 6–8 week wait and the $99 replacement fee on Metal are the friction, and the 3% cashback up to $10,000 is genuinely attractive if you will spend that much — provided you read “may be paused or terminated” as what it is.

And three groups I would not push it towards. Anyone whose only card would be this one, given the issuer situation and the PIN limitation. Anyone in the USA hoping to sign up fresh, because new US card issuance is not open. Anyone who needs to know exactly what a foreign-currency purchase costs before committing, because the conversion fee amounts are not stated and the answer varies by merchant.

Frequently asked questions

What is the Exodus Card?

The Exodus Card is a Mastercard debit card that spends crypto held in your own Exodus wallet rather than money in a bank account. It is a debit card, not a credit card, and it works wherever Mastercard is accepted. You can hold a virtual card, a physical Metal card, or both. Baanx is the programme manager. Your funds stay in your wallet; the card draws on that balance at the moment of payment.

Is Exodus a bank?

No. Exodus is a crypto wallet company, and the card is issued by a separate licensed institution. The issuer is Monavate Ltd, an FCA-authorised e-money issuer, and the programme manager is Baanx, both acquired by Exodus Movement on 1 May 2026. Visa and Mastercard do not issue crypto cards themselves; they license issuers. An e-money issuer can issue e-money and payment cards but cannot lend, which is why this is a spend-from-your-own-funds card rather than a line of credit.

How does the Exodus Card work?

When you pay, the card draws on the Exodus Pay balance on Solana, taking USDT first, then USDC, then XO Cash — and a single purchase must be covered by one asset. If you pay in a currency other than the cardholder’s, the amount is converted from USD at the card network and payment processor rate at the time of purchase. Spending abroad on the Free tier adds 1%. The model is prepaid-like: the card spends a stored balance and cannot overdraw it.

Who owns Exodus?

Exodus Movement completed the acquisition of Monavate Holdings, the parent of issuer Monavate Ltd, and of Baanx on 1 May 2026. The shares came from receivers after a W3C loan default, with $175M announced in November 2025. Q2 2026 results mention a 25% workforce cut. The CEO reportedly said Monavate cannot issue cards for new European clients, and new US card issuance is not open per a newer help article. The company itself is Exodus Movement.

In which countries is the Exodus Card available?

In 42 countries, including most of the EU plus the UK, Iceland, Norway, Switzerland, Liechtenstein, Gibraltar, Jersey and the Isle of Man; Canada, Mexico, Brazil, Argentina, Colombia, Guatemala and Uruguay; and the USA excluding Vermont. Andorra, Bosnia and Herzegovina, Croatia, Cyprus, Malta and Niger are also on the list. If your country is not there, do not assume a workaround — the pages do not state a citizenship rule, so residence and nationality are separate questions.

How do I apply for the Exodus Card?

You need a phone number that receives a code by WhatsApp or SMS, then email verification, then an ID check inside the app. Identity verification is required for the card, for cash deposits and for redeeming points. Former Spend Card users migrate without re-verifying. The card’s public pages do not state the verification levels, the processing time or the rejection reasons, so if your documents are unusual, ask support before uploading anything.

Does the Exodus Card support a PIN?

Not currently. The card does not support a PIN, and at terminals that ask for one you may be able to confirm without it. That works in many shops but not in all — self-checkout machines, parking equipment and some older terminals still require it. This is the main everyday-use limitation and the main reason the everyday-use mark is a 6 rather than a 9.

How do I top up the Exodus Card?

The cheapest way is crypto, and it is free with no minimum balance. USDC can be deposited on Solana, Ethereum, Arbitrum One, Base, BNB Smart Chain and Polygon; USDT on Arbitrum One, Solana, Ethereum, BNB Smart Chain and Polygon. A debit card and Apple Pay on iOS also work for adding money, but the fee for those is not stated. Whatever you choose, check the network carefully — a transfer to the wrong network or the wrong address can be lost, because blockchain transfers are irreversible.

What does the Exodus Card cost?

The Free tier is $0 a year. Metal is $199 a year, auto-renews, and can be cancelled within 14 days for a refund. On Free, purchases outside the cardholder’s country cost 1%; ATM withdrawals cost 2% and the ATM operator may charge more. Metal has no foreign transaction fee under fair usage and no ATM fee up to $1,200 a month, then 2%. Metal card replacement is $99. Conversion fee amounts are not stated, which is the number to ask about before subscribing to anything recurring.

Is the Exodus Card safe, and can I withdraw my money?

There is no withdrawal step by design: funds stay in your linked self-custody wallet, and the card spends from there, so your keys never leave your control. You can set a spending limit, freeze the card in the dashboard, add or remove wallets, and you should report a lost or stolen card immediately. Two caveats: the custody wording on the newer Exodus Pay balance is not stated, and insurance is not stated either. For disputes, refunds are credited to the Card Account, possibly unavailable for up to five days, with liability for unauthorised transactions limited to the face amount plus fees.

Content created by the «cryptocardtested» team