Funding a virtual card with any crypto across many networks is Kolo's real strength; everything that depends on the company behind it is where the card is weakest.

Updated October 2026

Licensed

Available in US

Fast payouts

18+ Only

Kolo is a crypto card that turns a balance you fund yourself into a card number you can pay with in shops, online and in a phone wallet. The idea is simple and, on paper, attractive: send crypto from a wallet you already use, and spend it. The appeal is not subtle. If ordinary bank cards are closed to you, a card funded by your own coins rather than by a bank’s decision about you has obvious appeal, and Kolo advertises a very wide reach. My score for the card is 6.4 out of 10. That is a middle-of-the-road number, and the reason is not that the card is bad at what it does. It is that the parts of the card you would need to trust most — how much it costs, what the limits are, who stands behind it — are the parts Kolo publishes least.

So who does it suit? In my view, someone who already holds crypto across several networks, who is comfortable reading a wallet screen and checking a network name before pressing send, and who treats a virtual card number as a convenience rather than as the foundation of their financial life. Who does it not suit? Anyone who needs published limits, published ATM terms, a named issuer, or a support team that answers. If your money depends on knowing exactly what a payment will cost before you make it, Kolo is not the card for you, because the card’s own public pages do not tell you.

One more thing before we start, so that you can judge everything else here the way I did: the conditions described on this page are current as of October 28, 2026.

Who gets a Kolo card

Short answer: Kolo says the service runs in more than 170 countries and the card works in more than 60, and the exclusions are the countries and people under sanctions rather than any list of ordinary jurisdictions.

The official terms bar anyone who is in, controlled from, or is a national or resident of Cuba, Iran, North Korea, Sudan, Syria, or any other country under US, UN, EU or HM Treasury sanctions, and they bar listed sanctioned persons. Two things about that clause are worth pausing on as a reader. First, it covers nationality and residence together, not just where you happen to be sitting. A resident of an allowed country who holds the passport of a sanctioned one is caught by the same text. Second, this is the shape that sanctions rules always take: the list is not the whole test, because screening runs against lists that change. Being eligible today is not a promise about next year.

Where you can use the card is a different question from where you can sign up, and the answer is broader. The site says the card works in “60+” countries, with the list on the Kolo website. I read an excerpt of that page and did not see Russia named in it; that is what I saw, not a statement that Russia is excluded, and it is worth checking the list yourself for the country you actually live in. If you are in a sanctioned jurisdiction, the answer is no, and no part of this review should be read as a suggestion otherwise.

How to get a Kolo card

Short answer: identity verification through a third-party provider, two-factor authentication, and a virtual card that appears in the app — the physical plastic version is advertised but not scheduled.

Verification runs through Sumsub, an identity-checking provider, in a flow the terms describe as taking about a minute. Two-factor authentication is part of it. Documents may be required beyond the basics when you want higher limits. Whether proof of address and age are required is not stated on the public pages, so if you are asking because a previous check failed, I cannot tell you from the card’s own materials what will be asked for.

Here is the part that trips people up. Kolo’s terms do not publish tiers. What they say is that limits depend on “verification steps you have completed”, that enhanced due diligence — extra information or records — may be required to raise limits, and that Kolo may refuse or later lower your limits under clause 5. Suspicion of fraud can trigger enhanced verification on its own (11.7). Named tiers, per-tier limits, how long a check takes, and the official reasons for rejection are all not stated. In plain terms: you can ask for more, you may be given more, and there is no published menu telling you what you are being measured against.

The card itself is thinner still. Card form, network and currency are not stated by the official source; the site FAQ says only that it works wherever Google Pay or Apple Pay, or Visa and Mastercard, are accepted. The terms say Card Services are provided in collaboration with Signify Holdings Inc (Wilmington, Delaware; Rain cards, the Rain cards website). Third-party reviews fill in more — per CryptoCardHub in September 2026 and SpendNode in October 2026, a Visa network, virtual cards only, in USD, with EUR as Visa Platinum, and a physical card advertised for Q3 2026 with no ordering schedule. Those are unofficial details and I am not confirming them against the card; treat them as a fair reading of where outside reviewers believe the card stands, not as terms.

Delivery: not stated officially. Unofficial reporting says virtual cards are issued in the app and in a Telegram mini-app and added to Apple Pay or Google Pay, with physical delivery unscheduled. SpendNode also notes that an EUR card may require extra verification including proof of address (per SpendNode, October 2026) — again unofficial, but it is the kind of detail that is better heard in advance than at the verification screen.

What it really costs: Fees, limits and the numbers you will not find

Short answer: the one cost Kolo states plainly is a 1% fee on exchange orders plus network costs. Card issuance, the monthly fee, ATM charges, card-payment fees, FX and the card’s currency are not stated by the official pages.

This is the section I would read twice before you fund anything, because the honest headline is that the costs table is mostly empty at the official end. The card’s public pages and terms give no card issuance figure, no monthly fee and no minimum balance. One third-party source (CryptoCardHub, September 2026) says virtual card issuance is free with a $0 monthly fee and that activation needs a balance of $10 / EUR 10 which stays on the card balance; SpendNode (October 2026) calls it a $10 activation paid in USDC and returned to the balance, and also says $0 annual fee. None of that is confirmed by the card, and the two outside accounts do not describe the same mechanism, which is a hint about how firm these figures are.

Here is the costs table, with every value taken from what the card states or, where marked, from outside reviews:

Let me walk through what that means at the till. Three everyday payments, and which fees touch them.

A coffee in your home currency, paid from a stablecoin balance. The 1% exchange fee does not apply, because that fee is on buy/sell/swap orders, not on loading a stablecoin. But the unofficial 1% conversion fee on card payments would apply if it exists, and if you are not spending in the card’s own currency there is a Visa rate on top, plus the unofficial issuer or currency add-on. SpendNode measured the all-in cost of all of this at about 1.40% against the mid-market, which is the single most useful unofficial number on this page — it is someone measuring the whole stack rather than adding up a list.

A subscription bought online, in dollars, on a USD card, from a merchant outside the US. Same picture: unofficial 1% conversion, Visa rate, and an extra 1% issuer fee on a US purchase made elsewhere.

An ATM withdrawal, in cash, in the country you are standing in. Here the card’s own pages say nothing at all — ATM is not mentioned in the site or the terms — so every figure you have is third-party. $1 plus 0.65%, with a $500 cap per withdrawal and three in any rolling 24 hours, is the version two sources agree on; another review says $250 per withdrawal with the same three-per-day count. And CryptoCardHub notes ATM is not available on the virtual card, with it planned for the physical one. If cash is part of why you want this card, that is a real gap in what is confirmed.

The last thing to weigh in this section is the difference between the 0% mark-up line and the unofficial conversion fee. Kolo’s site says 0% mark-ups on USDT, USDC and EURC and no extra fee for converting crypto at payment. The unofficial sources say there is a 1% Kolo conversion fee on all card payments, including stablecoin-funded ones. The two do not fully agree, and the site and terms do not reconcile them. Until you have made one small payment yourself and watched the statement, treat “0%” as a marketing figure you have not yet verified.

How to Top up: which coins, which networks, and what gets charged

Short answer: any crypto, with BTC, ETH, LTC, USDT and USDC named, across seven networks shown as logos on the site — which is the single most generous thing about this card.

Kolo’s own words are “Any crypto”. BTC, ETH, LTC, USDT and USDC are named specifically, and you can swap inside the app. Seven networks appear as logos on the site; they appear to be BNB Chain, Ethereum, Sui, Tron, Base and Solana, with one unlabelled. Seven chains for one card is unusual, and it is why I scored funding 9 out of 10 — you are not asked to pick a single network before you can start. The catch is the same as with any multi-chain product: the logo tells you what is supported, not what happens if you pick the wrong one.

On fees, the site says crypto is converted during payment “for no extra fee” and repeats the 0% mark-up line on USDT, USDC and EURC. The terms add that fiat services, including the ramps and Card Services, carry volume limits per period that depend on payment method and verification level, and that the order fee is 1% as described in the costs section. The minimum top-up, who pays the network fee, and any bank-transfer or card top-up fees are not stated. Unofficial sources say the minimum is the $10 / EUR 10 activation balance, that no top-up fee is published, and that on-chain gas may apply — which is a fact of the network rather than of Kolo.

Cashback rides on top of funding. The site says 2% BTC cashback for the first 30 days and then 1% — the site says 2% — with caps of $2 then $1 per purchase and $100 per month. In the terms the Cashback Program is voluntary and discretionary, paid in digital assets, and may be changed or ended at any time without notice. I would treat the cashback as a bonus, not a plan: a programme that can end without notice is not something to budget around.

Getting money back out is where the card’s newer model matters most. The site says crypto can be sent to Revolut, Wise, N26 or any SEPA bank account, with no fees or limits given. From 1 July 2026 the terms describe a non-custodial arrangement: Kolo cannot unilaterally transfer, seize or recall your assets, and on suspension or closure your ability to recover your own key share and your assets is preserved (clause 11.2) — though you remain liable for amounts due before closure (11.6). Withdrawal-fee figures are not stated. Structurally, that is a genuine improvement over a custodial model, and I will come back to what it does and does not protect you from.

Paying with Kolo day to day

Short answer: Apple Pay and Google Pay are supported and the card runs through them, which is how most people will actually use it; everything beyond that — the physical card, blocked merchants, cash withdrawals — is either unannounced or unstated.

There is not much to the everyday-use picture, and what there is runs through the phone. Apple Pay and Google Pay are supported, and the card works through them. Blocked merchant categories are not stated. There is no in-app card freeze, spending controls or insurance that the card publishes, which is a thinner safety net than most mainstream cards offer.

The official position on plastic is that it is announced and nothing more. Unofficial reporting (CryptoCardHub, September 2026; SpendNode, October 2026) says virtual cards only so far, with the physical card advertised for Q3 2026 and no ordering schedule, and that the ATM is not available on the virtual card. If your mental image of this card is a piece of plastic in a wallet, that image belongs to the announcement, not to your pocket.

The apps are iOS, Android and a Telegram Mini App, with the download link at get.kolo.xyz. I could not read the store pages, so I have no store ratings and no rating counts to give you — I would rather say that plainly than quote a score I could not verify.

Two terms clauses matter more for daily life than they first appear to. If a card transaction is disputed or charged back, the related cashback is cancelled or deducted (3.7), and Kolo may pursue losses from your chargeback with your bank, including acquirer and card-scheme administration fees and the value of the assets (12.4). In other words, a chargeback is not a free option: if you win, the cashback goes; if you lose, Kolo comes after the costs. Orders for digital assets are final, non-cancellable and non-refundable (10.1–10.2). There is a 14-calendar-day right of withdrawal from the agreement after account acceptance, by email to [email protected] (clause 7). The dispute process and time frames for card payments themselves are not stated.

What can go wrong

Short answer: the risk here is concentrated in the company, not the chain. Kolo changed its operating company three times in about a year, and users report blocked withdrawals and closed accounts.

Start with the company, because it is the part that moved. Since 1 July 2026 all services are provided by Hardline Holding Limited, Kazakhstan, company number 221240900259; before that by BURVIX SP. Z O.O. (January–June 2026) and earlier by Cryppo, UAB (to 2025). Card Services are in collaboration with Signify Holdings Inc (Wilmington, Delaware; Rain cards). The card issuer and BIN sponsor are not named, and licences and fines are not stated. On 1 July 2026 the operator changed and the service moved to a non-custodial MPC wallet model (terms clause 1.4). The site claims MiCA compliance and 10 million users — self-reported, and self-reported is what it is.

A three-operator year is not automatically a scandal; companies restructure. It is, however, a reason to read terms afresh after each change, because the entity holding your data, your limits and your complaints changed three times.

The complaints are the part I would weigh most heavily. On Trustpilot, read 20 October 2026: 3.7/5 from 54 reviews, 16 of them in the last 12 months, 79% five-star and 17% one-star, and Kolo does not reply to negative reviews. Another user-report summary puts it at 3.9/5 from 52 reviews. The recurring themes: withdrawals blocked or not completed with support silent (November 2025, December 2025, February, May and September 2026); accounts or wallets closed without explanation (January, May and June 2026, one report from Zimbabwe); verification problems, including one stretch of three weeks with repeats (November 2025) and an Indonesian ID not accepted (September 2026); and a card that could not be added to a phone wallet (December 2025). On the positive side, reviewers mention fast Telegram support in September and November 2025. Some reviewers allege fake positive reviews — unverified, and I am passing it on as an allegation, not a finding.

Support, when things go wrong, is an email address: [email protected], which is also where limit-raise requests and notices go. There is a Telegram channel and Mini App at t.me/kolo, and a legal notice address in Astana. The public pages carry Ukrainian and Russian text; that is not a statement about which languages support actually answers in.

On security, the terms from 1 July 2026 describe a non-custodial wallet secured by MPC key shares: you hold one share, which is required for every transaction, Kolo holds another and may decline to co-sign for legal or risk reasons, and the recovery process is preserved. Kolo does not charge storage fees. The site adds 2FA for login and withdrawals, a “Fraud Shield” for real-time AML and risk checks, Sumsub KYC, and claimed MiCA and Travel Rule alignment. What MPC genuinely changes is the tail risk: a single operator failure does not automatically give anyone your coins. What it does not change is that Kolo can decline to co-sign — so a blocked withdrawal remains possible even with keys split.

That last point is the tension I keep coming back to, and it is worth naming because the two halves of Kolo’s pitch pull in opposite directions. Non-custody protects you from the provider taking your assets. It does not protect you from the provider not authorising you. If the thing you are worried about is a card company freezing your balance, this architecture softens the worst outcome and leaves the common one intact.

Score breakdown

What to take instead

Short answer: if the published limits and the named issuer are what you need, there are three alternatives I would look at first — each with its own trade-off, and none of them a clean win.

Where each one wins is more useful than the scores.

MetaMask scores highest of the four and is the most conventional: Mastercard, a free virtual card issued instantly, a metal option at $199/year, and — importantly — published terms around what it will and will not serve. Its limits are narrower than Kolo’s (45 listed countries for sign-up, other regions on a waitlist, US/UK temporarily closed) and proof of residency is required. It spends directly from a connected wallet on Linea, Base, Monad and Solana, with tokens including mUSD, wETH, EURe, GBPe, USDC and USDT. Cashback is 1% on Virtual in mUSD; Metal’s headline is 3%, limited by a footnote to 3% on the first $10,000 spent and 1% after, plus a $FLY bonus 5X or 7X via the Blackbird dining app. If you want a card whose cost and availability you can read before you commit, this is the one I would read first.

KAST is the card for someone who wants the fee schedule printed. Stablecoin top-up 0%, card spend in USD 0%, transaction fee 0%, Apple and Google Pay 0% — and a published non-USD FX band of 0.5% to 1.75% depending on residence country, transaction country and card programme. It has three real tiers with cashback of 1.5%, 2% and 3% on the first 2,000, 10,000 and 40,000 USD per month respectively, plus KAST Points of none, +1% and +2%. What it costs you is the membership on the upper tiers — 1,000 USD a year for Premium and 10,000 USD for Private, billed annually upfront with no monthly option — and the fact that eligibility is decided at KYC against a country list it does not publish. Its terms also conflict with its own site: the app shows USDT, USDC, PYUSD and RLUSD, while the Terms say acceptable tokens are “currently USDT and USDC”. There is a 1 USD per month inactivity fee after 12 months.

TokenPocket is the weakest of the four at 5.8 and the most geographically bounded: a Mastercard debit for a named list of Asia-Pacific countries plus the UK, a Visa debit for European countries and territories, and the Americas described as planned. Balances are EUR24 and USD24 on Arbitrum, cards are virtual. A 1% fee is charged on depositing crypto into the card, which the FAQ says is refunded later through rewards or reduced transaction fees — a promise about later, in place of a number now. FX is not stated.

Who I would recommend it to

Having gone through all of this, here is who I would actually point at Kolo. I would recommend it to a person who already holds several coins across several chains and wants one card number that accepts the lot, who can read a network name without being told what it means, who keeps a working balance and does not treat the card as their only route to money, and who is comfortable with a provider that may change its operating company and reissue its terms. For that person the funding breadth is a genuine advantage, and I scored it 9 out of 10 for a reason.

I would not recommend it to someone whose first question is what a payment will cost them, because the card will not tell them — not in the terms, not on the site, and only third-party sources disagree with each other. I would not recommend it to someone who needs cash from an ATM, because the virtual card reportedly has none and the card’s pages do not discuss it. And I would not recommend it to someone who intends to put a large balance on it, because a 4 out of 10 on reliability and complaints is not a score you want to be holding money against.

One last practical point, since you asked what to check first. Make one small payment, funded with an amount you would not mind losing, and read the resulting figures before you add anything substantial. That is the only way to settle the 0%-versus-1% question for yourself, and it costs you almost nothing compared with finding out later.

Frequently asked questions

What is the Kolo card?

Kolo is a payment card funded from crypto rather than from a bank account. You load it yourself, the balance is converted, and the card pays like any other card in a shop or online. It is run as a product, with the terms placing Card Services in collaboration with Signify Holdings Inc (Wilmington, Delaware; Rain cards). Since 1 July 2026 all services are provided by Hardline Holding Limited, Kazakhstan. It is not a bank, and it does not extend credit.

How does the Kolo card work?

You sign up, complete identity verification through Sumsub, enable two-factor authentication, and get a virtual card that you add to Apple Pay or Google Pay. From then on the card spends a balance that you funded with crypto. Because it draws on a stored balance rather than an account, it works much like a prepaid card and cannot overdraw. Since 1 July 2026 the wallet behind it is described as non-custodial, secured by MPC key shares.

Is Kolo a bank?

No, and this matters for what you are protected by. Kolo is a card and crypto service provider, not a deposit-taking bank, so your balance is not a bank deposit and does not come with deposit guarantee protection. What stands behind the card is a company in Kazakhstan, working with an issuing partner. If you need deposit protection, this is not the place.

Who owns Kolo?

Since 1 July 2026, services are provided by Hardline Holding Limited, Kazakhstan, company number 221240900259. Before that the operator was BURVIX SP. Z O.O. from January to June 2026, and earlier Cryppo, UAB until 2025. So the operating company has changed three times in about a year. Card Services are delivered in collaboration with Signify Holdings Inc, which supplies Rain cards.

Is the Kolo card available in my country?

The site says the service runs in more than 170 countries and the card works in more than 60, with the list on the Kolo website. The terms exclude nationals and residents of Cuba, Iran, North Korea, Sudan, Syria and any country under US, UN, EU or HM Treasury sanctions, and listed sanctioned persons. The rule covers citizenship as well as residence, so check both before you assume you are in.

How much does the Kolo card cost?

The one figure the card states is a 1% fee on exchange orders plus network and bank costs. Card issuance, the monthly fee, conversion on payments, FX and ATM charges are not stated on the official pages. Outside reviews describe free virtual issuance, no monthly fee and a $10 or EUR 10 activation balance, but those are unofficial and not confirmed by Kolo.

Is the Kolo card free?

Partly, and the answer depends on which part you mean. The official pages give you the 1% exchange fee and say crypto top-ups are converted for no extra fee with 0% mark-ups on USDT, USDC and EURC. Unofficial sources describe the virtual card as free with no monthly fee. What no source settles is whether a 1% conversion fee applies when you actually pay with the card.

Does Kolo require KYC?

Yes. Identity verification runs through Sumsub in a flow the terms describe as about a minute, with two-factor authentication on top. Additional documents may be required for higher limits, and Kolo may ask for enhanced due diligence or lower your limits later under clause 5. Whether proof of address and age is required is not stated on the public pages.

Is the Kolo card safe?

Safer in one specific respect than custodial cards, and that is worth understanding precisely. Since 1 July 2026 the wallet is non-custodial with MPC key shares, so the operator cannot unilaterally transfer or seize your assets, and your recovery rights survive closure. But Kolo holds one share and may decline to co-sign for legal or risk reasons, so a blocked withdrawal is still possible. Handle it as a convenient tool, not as a place to park savings.

How do I withdraw money from Kolo?

The site says crypto can be sent to Revolut, Wise, N26 or any SEPA bank account, with no fees or limits given, and withdrawal-fee figures are not stated. Users have reported withdrawals blocked or not completed with support silent, so treat a small test withdrawal as the sensible first move rather than emptying a balance at once. Email [email protected] is the address the terms give for this and for notices.

Content created by the «cryptocardtested» team